OFFLINE VENUE SAFETY STANDARDS

Physical Venue Safety &
Responsible Entertainment

At our brick-and-mortar TheOrangeTime location, we maintain the highest physical safety standards for all international guests attending our in-person themed experiences in Surfers Paradise, Gold Coast.

Essential Safety Guidelines

Valid ID Required

All participants must be 18+ with government-issued photo identification.

  • Passport
  • Driver's License
  • National ID Card
  • No exceptions for age verification

No Real Money Gaming

All activities use fun tokens only - this is entertainment, not gambling.

  • Fun tokens provided
  • Entertainment purposes only
  • No cash transactions
  • Safe social environment

In-Person Supervised Entertainment

Professional hosts physically present at our venue ensure every session is safe.

  • Physical presence of hosts
  • Face-to-face personalized fun
  • On-site safety monitoring
  • Hands-on interactive focus

Physical Venue Health & Safety

Our actual location maintains clean, safe environment with on-site first aid.

  • Sanitized physical equipment
  • First aid staff on-site
  • Emergency procedures
  • Licensed location standards

Responsible Entertainment Practices

Set Time Limits

Our experiences have fixed durations to promote healthy engagement and balanced fun.

Entertainment Focus

Enjoy themed activities and social experiences in a fun, non-competitive atmosphere.

No Pressure

Comfortable, supportive environment with absolutely no pressure to participate or spend.

Support Resources

Information about responsible gaming resources and support services always available.

Emergency Procedures

Medical Emergency

Trained staff will immediately contact emergency services and provide first aid assistance on-site.

Safety Concern

Report any safety concerns immediately to our staff for prompt, professional resolution.

Emergency Contacts

Emergency Services000
Our Safety Officer+61 2 6255 9999
Venue SecurityAvailable On-site

Support Resources

Responsible Gambling Australia1800 858 85824/7 Support and Information
Gambling Help Onlinegamblinghelponline.org.auFree counseling and support
Queensland Health13 HEALTH (13 43 25 84)Mental health support services

Questions About Safety?

Our safety team is always available to address any concerns or questions you may have about your in-person visit.

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